Shipping & Returns

Shipping & Returns Policy

At NewiieCare, we want your skincare order to arrive quickly, safely, and with a smooth customer experience from checkout to delivery.

Shipping Policy

Orders are processed within 1 business day. We offer standard shipping with delivery typically within 3–5 business days.

  • All orders include tracking information once shipped.
  • We use reliable carriers to help ensure timely delivery.
  • Orders placed on weekends or holidays will be processed the next business day.
  • Estimated total delivery time is typically 4–6 business days, including processing time.

Return Policy

We accept returns within 30 days of delivery. Items must be unused, unopened, and in their original packaging.

  • Due to the nature of skincare products, we cannot accept returns on opened or used items.
  • If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.
  • Refunds or replacements may be provided once the issue is reviewed and approved.
  • Our goal is to ensure customer satisfaction with every order.
For damaged, defective, or incorrect items, please include your order number and photos so our support team can assist you quickly.

Customer Support

If you have any questions about your order, shipping status, or return eligibility, please contact our customer support team. We aim to respond within 24 business hours.